
Q. Where can I Buy Scentsy?
A. You can buy Scentsy the following ways:
- Visit our Scentsy Shopping Website at
www.ScentsChic.com
- Call us at 406.281.2531 or toll free 1.877.369.5439
- Have a basket or home party and you can earn FREE Scentsy products
in addition to purchasing them PLUS you will be sharing a great product
with friends and family!
Q. How can I Buy Scentsy?
A. You can Buy Scentsy with a Credit card, Cash or Check. If you Buy
Scentsy online, you will have to pay with a Credit Card.
Q. How long will our Candle Bars last?
A. Scentsy Candle bars will last a minimum of 50 - 80 hours. It depends
on the strength of the fragrance and how strong you personally like your
scents. Opening windows, use of humidifiers and house fans may alter the
time the scents last.
Q. What kind of Light Bulbs do Scentsy Products use?
A. Scentsy Deluxe warmers use a 25 watt Bulb, and Scentsy Plug in
warmers use a 15 watt Bulb. These Bulbs can be kind of tough to find in
stores, but you can buy these bulbs online for cheap, if you click "Buy
Scentsy Candles" above it will take you to the Scentsy shopping cart where
they can be purchased online. Once you get to the shopping cart, the Bulbs
are under the "Indidual Warmer Pieces" category.
Q. Can Scentsy wax be used in a Non-Scentsy Warmer?
A. Of course, but I wouldn't recommend it. Scentsy's warmers are made
specifically for the Scentsy wax, they are set to reach a perfect
temperature, they get just warm enough to release the scent into the air
without releasing any of the chemicals with it. This is one reason Scentsy
Warmers and Scentsy Bars are much safer then regular Candles.
Q. What kind of wax is used when making our Candle Bars?
A. Scentsy uses a food-grade petroleum based wax. Scentsy chose this
wax because of its superior scent loading ability, melting point and
firmness. Scentsy looked at their waxes, but could not find a good quality
vegetable based wax that held the scents. The type of wax we use is a not
an issue, with regard to the chemicals released while burning any
traditional wicked candles, including tea lights. Scentsy Warmers only
warm the scent out of the wax - the wax remains in the warmer, thus there
is no danger of chemicals being released into the home. You will end up
with a piece of non smelling wax that you dispose of and replace with a
new Scentsy candle bar. No wick, no match, no flame, no soot, no smoke,
and no wax evaporation!
CLICK HERE TO READ AN ARTICLE ABOUT SCENTSY WAX
Q. What is food grade petroleum wax?
A. Scentsy’s food grade petroleum wax is the same wax they spray on
apples in the grocery stores, to give them their shine.
Q. What type of oil does Scentsy use in their candles?
A. Scentsy uses key fragrance oil which is the highest grade of oil
before processing.
Q. Do I use a whole candle bar at a time?
A. One Scentsy Bar comes in a clamshell with six break-a-part cubes.
Choose your favorite candle bar scent, break off one or two cubes and
place in our warmer. Next turn on your warmer...relax and enjoy. You can
add more cubes as time goes on or can switch out to enjoy another scent.
Q. How hot does the wax get when warmed?
A. The wax temperature is very low, just above body temperature. The
wax never gets hot enough to burn anyone since we use a low watt light
bulb.
Q. How do I clean the wax out of the warmer?
A. While the wax is warmed you can pour it out into a disposable
container, back into its original container, or simply wipe the warmer
with some paper towels. You may also place the warmer lid in the freezer
for 5-10 minimum and the wax should easily slide out.
Q. What wattage of light bulb does the warmer use?
A. Full size Scentsy Warmers use a standard 25 watt, small based light
bulb. Mid size Scentsy Warmers use a standard 20 watt, small based light
bulb. Our Plug In Warmers uses a standard 15 watt nightlight bulb.
Every new warmer comes with its own light bulb.
Q. How much is shipping?
A. Shipping is always free for home, basket and book parties with $150
or more in total retail sales. Direct ship orders to individual customers
add 10%. Shipping to Hawaii or Alaska is 10% with a 20% shipping charge
for direct ship orders in those states.
For those purchasing from Canada, the shipping is 20% - this includes
home, basket and book parties as well as individual customer purchases.
Q. How long until delivery?
A. Approximately 2 to 3 weeks from when the Scentsy Party closes or an
order is placed.